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COMMON QUESTIONS

Clear answers. Before you begin.

What’s here now, what’s planned, and how Practice Elf relates to PPS.

Why choose Practice Elf for my practice?

Practice Elf combines practice-focused tools and scoped Elf provisioning with the experience behind Physician Practice Specialists: 18 years, 6,000 practices started, and more than 50,000 providers helped. That operational judgment shapes what we are building, from launch planning to ongoing practice work. The figures describe PPS professional service history; its knowledge is being incorporated into the product over time.

What should I confirm about a BAA before using patient information?

Before using Elf with protected health information (PHI), confirm the covered services, safeguards, and signed Business Associate Agreements for your practice and the providers handling that information. An account or an Elf brief does not establish BAA coverage. Contact Practice Elf to discuss the applicable agreements and configuration, and keep patient information out until these are confirmed. A BAA is part of the safeguards, not a blanket compliance certification.

What is Practice Elf?

Practice Elf brings agents and practice tools to clinicians, built on PPS experience. Our vision is to help each practice build and run its own systems. The current product brings a task board, a Weekly Brief, payer and deadline trackers, conversations with Elf, and saved document drafts into one place.

Is it for new or established practices?

Both. New practices can organize the steps toward opening. Established practices can keep track of renewals, vendors, payer follow-ups, and ongoing work. Onboarding asks which journey fits your practice.

What can I use for free?

The public readiness check, cash-gap calculator, and guides are free to use without an account. A free self-directed workspace for plans, tasks, resources, and saved progress is the direction we are building toward. Its release and exact feature boundaries are not yet announced.

How are Add an Elf and PPS assistance different?

We can provision an Elf for your practice today, with capabilities and connections agreed for your practice. PPS assistance is a separate professional service engagement with Physician Practice Specialists. Neither implies the other; prices and feature packages are still being finalized.

Does signing up engage the PPS team?

No. Creating an account does not start credentialing work or mean PPS supervises your tasks. Talk to PPS to agree on a professional service scope.

Does Elf send messages or work payer portals automatically?

Elf can prepare drafts and record work. Sending depends on a configured connection and permission for your practice. An approved draft is not proof of delivery. Payer calls and portal work require you or a separately engaged team.

Can I export a business plan or proforma?

The current product saves text document drafts and versions. Structured business plans, proformas, and PDF, Word, and Excel exports are planned work, not available website offers. In-product Medicare fee search and coding compliance education are also not announced as available.

How do I enter the product?

Use Sign in for the current Practice Elf product. The email sign-in flow also supports new accounts, followed by practice setup. Public calculator and readiness-check results stay in your browser for the current visit; they are not automatically saved to your account.

Can Practice Elf build my practice its own EHR?

An EHR shaped around your practice is part of our future vision for practice-owned systems. It is not an available clinical product today. Current Elf provisioning starts with the capabilities and connections agreed for your practice.

Does Elf remember my practice and learn from feedback?

Where enabled, Elf can retain selected facts, decisions, and preferences about your practice. We’re adding ways for it to build on your feedback and carry useful lessons into later work. The goal is less repetition and help that fits how your practice operates. Those broader learning features are in development; confirm the memory capabilities available for your practice.

What does data sovereignty mean for Practice Elf?

Our goal is clear control over data location, access, retention, portability, and model use. The current hosted product has practice and clinician memory scopes and access permissions, and uses service providers for storage and model processing. Broader sovereignty choices and practice-scoped learning controls are commitments guiding development, not a complete set of controls available today. See Our vision for the distinction.